Privacy Policy

Last Updated: September 2, 2026

At Milevale, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you may have regarding your information.

By using [www.milevale.com] (the “Site”), you acknowledge that you have read and understood this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect information that you provide directly to us, including:

· Name and contact information, such as email address, telephone number, and shipping or billing address;

· Account information, such as login credentials and account preferences;

· Order and transaction information, including products purchased, payment details, and order history;

· Information you provide when contacting customer service;

· Reviews, feedback, photographs, or other content you voluntarily submit to us;

· Information you provide when subscribing to marketing communications.

We may also automatically collect certain information when you use the Site, such as your IP address, browser type, device information, pages viewed, referring URLs, and general information about how you interact with the Site.

2. COOKIES AND TRACKING TECHNOLOGIES

We and our service providers may use cookies, pixels, tags, and similar technologies to operate and improve the Site.

These technologies may help us:

· Remember your preferences and shopping cart;

· Understand how visitors use the Site;

· Measure advertising and marketing performance;

· Provide personalized content or advertisements;

· Detect fraud and improve Site security.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some Site functionality.

3. HOW WE USE YOUR INFORMATION

We may use personal information to:

· Process and fulfill orders;

· Provide customer service;

· Create and manage accounts;

· Process payments and prevent fraudulent transactions;

· Communicate with you about orders, accounts, and our Services;

· Send promotional emails or other marketing communications where permitted;

· Improve our products, website, services, and customer experience;

· Analyze Site usage and business performance;

· Protect the security and integrity of the Site;

· Comply with legal obligations and enforce our rights.

4. MARKETING COMMUNICATIONS

If you choose to receive marketing communications from us, we may send you information about new products, promotions, sales, and other offers.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing emails.

Even if you opt out of marketing communications, we may continue to send you non-promotional communications relating to your orders, account, or other transactions.

5. HOW WE SHARE INFORMATION

We may share personal information with third parties when reasonably necessary to operate our business, including:

· Payment processors and financial service providers;

· Shipping and fulfillment providers;

· Website hosting, technology, analytics, and customer service providers;

· Marketing and advertising service providers;

· Fraud prevention and security providers;

· Professional advisers and service providers;

· Government authorities or other parties when required by law.

We do not sell your personal information for monetary consideration in the ordinary course of our business.

We may also disclose information in connection with a merger, acquisition, financing, sale of assets, restructuring, or similar business transaction.

6. THIRD-PARTY SERVICES

The Site may use third-party services, such as payment processors, analytics providers, advertising platforms, social media services, and other technology providers.

These third parties may collect or process information according to their own privacy policies. We are not responsible for the privacy practices of third-party websites or services that we do not control.

7. YOUR PRIVACY CHOICES

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

· Request access to personal information we hold about you;

· Request correction of inaccurate information;

· Request deletion of certain personal information;

· Request information about how your personal information is collected or used;

· Opt out of certain marketing or targeted advertising activities;

· Withdraw consent where processing is based on consent.

To exercise applicable privacy rights, please contact us using the information provided below. We may need to verify your identity before completing certain requests.

8. CALIFORNIA AND OTHER U.S. PRIVACY RIGHTS

Certain U.S. states, including California, provide residents with additional privacy rights.

Where applicable, these rights may include access, correction, deletion, portability, and the right to opt out of certain forms of targeted advertising or sharing of personal information.

We will process verified privacy requests in accordance with applicable law. You will not be discriminated against for exercising privacy rights provided by law.

9. DATA RETENTION

We retain personal information for as long as reasonably necessary to provide our Services, complete transactions, maintain business and financial records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

The specific retention period may vary depending on the type of information and the purpose for which it was collected.

10. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information is completely secure, and we cannot guarantee absolute security.

11. CHILDREN'S PRIVACY

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

12. INTERNATIONAL DATA TRANSFERS

Milevale is based in Hong Kong and may use service providers or business partners located in different countries.

As a result, your personal information may be transferred to, stored in, or processed outside the country where you live, including Hong Kong and the United States.

Where required by applicable law, we will take reasonable steps to provide appropriate protections for such transfers.

13. DO NOT TRACK

Some browsers provide a “Do Not Track” setting. Because there is currently no universally accepted standard for responding to such signals, our Site may not respond to all Do Not Track signals.